Trust - An Essential Leadership Skill

I just finished a new book, The Trust Factor: Strategies for School Leaders, available from Eye on Education. It discusses perhaps the single most important factor in the success of any leader---trust. Trust can accelerate your work improving your school or the lack of trust can be a real impediment to your success. The authors, Julie Combs, Stacey Edmonson and Sandra Harris provide real-world strageiges that leaders can use to creating a trusting and respectful school.

One skill the authors identify is developing good listening habits. They describe eight listening habits to avoid if you want to create trust.

• Do not say how you handled similar situations or how you would feel in their shoes.
• Do not change the focus back to you. Avoid telling them about the time you had the same problem. Remember, this is not about you.
• Don't try to start giving them resoruces or solutions unless they ask you for ideas. Active listenign does not mean you are there to solve their problems.
• Don't judge them. Statements such as "What were you thinking?" or "That's awful!" imply they did something wrong. Avoid saying whether they are right or wrong. Judgment can increase their fears about sharing and cause them to withdraw.
• Let them finish. It is easy to interrup or jump in, but these behaviors disrupt the conversation and change the focus of the conversatkion as well as your role as a listener.
• Be comfortable with silence and pauses. These gaps are healtny; you do not have to fill all of the spaces with words.
• Give them your undivided attention. If your mind wanders, grab it and bring it bac.
• Do not think about your reply before they have finished talking and had a chance to say what they want to say. This action is ingterrupting without opening your mouth. Again, your role as the listender has been disrupted, and you are no longer focused on what they are saying or on their need to be heard.

I'd enjoy hearing from you about trust and the strategies you use to build and promote trust in your school.

New Social Media Tools

Social media technology continues to transform how teachers, students and leaders do their work. We're amazed at the creative tools that have emerged to support our work individually and with one another. Here are a few of our latest finds.

Popplet - http://popplet.com

This tool allows you to gather and organize ideas much like a concept map. It allows you to examine resources from different sources and organize an assignment or presentation. You can invite others in your group to add to the web/map. 

Educreations - www.educreations.com 

This tool allows you to create amazing presentations on a recordable whiteboard. It captures your voice and handwriting to produce short video lessons that you can share online. Created as an iPad app they're working on an app for Android devices. Public lessons can be embedded on blogs or websites. Ron uses it all the time in his online courses.

Idea Sketch - http://www.nosleep.net/ 

This app allows you to draw diagrams and create mind maps, concept maps or flow charts. There is an option to convert from text or to text if desired. It's a great tool for brainstorming and illustrating concepts. Apps are available for iOS and Windows devices.

We also want to include a tool that's been around for a while but just keeps getting better.

Prezi - www.prezi.com 

This presentation tool allows you to organize and share ideas on a large whiteboard. A wide selection of templates makes it easy to get started. Once you begin you'll find Prezi easy to adapt to a whole variety of presentation needs. It allows you to embed photos, audio, video and links to all sorts of information on the web. 

We hope you enjoy trying out these social media tools and would enjoy hearing from you about other's you've discovered.

Success of Early College Programs

One trend during the past few years has been a increased number of alternatives for students---charter schools, and alternative schools. Perhaps one of the most successful has been the early college movement. Early college programs are most often located on community college campuses and students learn college-level content and early college credit. Early college graduates earn an average of 36 college credits for free which is a substantial part of the credit needed for a Bachelor's or Associate's degree.

Early college programs are very successful. A new report from Jobs for the Future (funded by the W. K. Kellogg Foundation) looked at early college programs and found that 93% of early college students graduate high school and 76% immediately enroll in college. Both indicators are far better than national public school data.

Early college programs serve many underserved students. More than half of student are from low-income families and more than 77% from minority families. What's most noteworthy is that early college programs prove that all students can be successful at college-level work regardless of their background.

More information about this report on early college programs can be found at the Jobs for the Future website and at the Jobs for the Future blog.

Effective Teacher Evaluation

In almost every state there are changes in the teacher evaluation system. Some are very directive. Others  provide districts with options. But in nearly every case the focus is on improving accountability for student learning and providing more defined criteria to measure teacher performance. But changes in teacher evaluation are not the only changes. Similar laws are being adopted to change the evaluation system for principals and other school leaders.

I'm always looking for helpful resources that can inform the work of principals and recently found an article on eSchoolNews that identifies six steps to effective teacher development and evaluation. Three ideas stand out from the others.

• include evidence of teaching and student learning from multiple sources
• use information to provide constructive feedback to teachers, not shame them
• adjust the system over time based on new evidence and feedback.

While principals legitimately struggle with the mandates around evaluation, it is critical that we recognize one of a principal's most important roles, to hire, nurture and retain high quality teachers. Sound evaluation systems support these efforts and include a way to recognize the incredible contributions that most teachers make to student learning.

I'd enjoy hearing from you about how your state or district is dealing with the changing expectations about teacher evaluation. 

Mentoring and Coaching Tips

Nothing a principal does impacts student learning more than having good teachers in every classroom. One of a principal's most important roles is cultivate a high quality teaching staff. Too often we get distracted by the unexpected events that occur in any school---an unplanned visit by a parent, a discipline problem, a request from the superintendent. But it is important to intentionally focus on the role of mentor and coach. But some of the most effective mentoring relationships are between colleagues---teacher to teacher. In a recent blog by Sheryn Waterman for Eye on Education suggests four important tips for maintaining a close, supportive mentor relationship among teachers. They include:

• Proximity - Close physical proximity makes it easier to get together. But for school leaders more frequent visits and interaction can create proximity.
• Frequent Contact - Talking with each other regularly helps to build a relationship that is central to successful mentoring.
• Quality Conversations - Assure that the interaction is high quality, about teaching and learning.
• Classroom Observations - Learning from observing and co-teaching deepens the relationship and the conversation. 

Additional information about how to nurture a supportive mentoring relationship is in the blog and in Sheryn's new book Mentoring and Coaching Tips: How Educators Help Each Other.

Using Social Media with Students

Social media has become an useful instructional tool and is used by more and more teachers to interact with their students and by principals to communicate with families and community. A recent report found that more than 70% of Americans have an account.

But there are legitimate concerns about how teachers and other employees use Facebook and other forms of social media with their students. In a recent post, Lisa Nielson provided five best practices for teachers when they use Facebook with students. At the top of the list is the importance of maintaining a professional demeanor and not mixing your personal site with your professional one. Nielson says, "You can create a page or group that students can "like" or "join" without being one another's friend or seeing one another's feed." That's really important. Nielson's other tips are equally useful.

In The School Leader's Guide to Social Media Howard Johnston and I share other ideas about how teachers can use social media like Facebook to improve instruction and how school leaders can use social media to improve communication. We'd welcome your thoughts about the use of social media in schools.

Social Media Policy: Current Trends

Social media is a term used to describe a lot of things. For many of us we associate it with Facebook or Twitter and we never think about the countless other ways we use social media technology in our professional and personal lives. Our most commonly used social media device is our phone, often called a "smart phone." Cell phones are no longer used for just making calls. They are now used for locating things on the Internet, sending short messages to friends or family, watching television shows or even movies, reading books, and locating a good restaurant or a nearby coffee shop. In other words, for many of us, our social media device (our cell phone) has become indispensable.

I work a lot with principals, superintendents and people who aspire to those roles. When I mention social media they often describe the perils of its availability and use in their schools. But more recently the tone of these conversations is changing from "how do I ban them" to "how do we use them effectively." That's a monumental shift and recognizes that social media technology and social media devices are just not going away. Some schools have adopted BYOD (Bring Your Own Device) policies that encourage students to bring and use their social media devices for instructional activities.

As a school leader how do you manage social media technology among your students and your employees. What sort of policy might you consider? What type of policy would be appropriate given the prevalence of social media devices and the powerful tools that social media provides for communication, collaboration, and teaching and learning? 

One of my favorite online journals is THE Journal, a publication about current and emerging issues involving technology. Ruth Reynard wrote a really insightful article discussing current policy trends that try to control social media. She offers really useful ideas about how to shape policy so that social media is used appropriately and not in a harmful way.

In The School Leader's Guide to Social Media Howard Johnston and I discuss many of the same issues and provide examples of tools and strategies for using social media in schools. We'd really enjoy hearing from you about how social media is shaping your school and its instructional program.